Your customer can now sends a Message, Inquiry or Note, or a recipient responds to your message, alert will be sent to your email address for the conversations. 

When you receive a message in your email inbox, you can choose to reply to the message by regular email (or you can reply on your JuanTambayan  Account via your Messages Center).  Your reply will not reveal your email address, unless you leave your email address in the body of the message.