Contact Centre Agent/Customer Service Representative (Mandarin) Taguig City

Contact Centre Agent/Customer Service Representative (Mandarin)
Department or Unit : Operations
Employment Type : Full Time
Minimum Experience : Student (College)
Number of positions : 4
Salary : 00000


Position Title: Contact Centre Agent/Customer Service Representative (Mandarin)

We Offer Great Perks such as:

Chance to go to the UK for Training
Free meals (then subscript of once a month)
Above Industry Compensation Packages
With 20% Night Differential
UK Working Hours
Mostly Weekends Off!

As a Contact centre agent or Customer Service Representative the responsibilities include:
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Establishes policies by entering client information;
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems, gathering data and processing accounts
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Perform other related duties as assigned

Minimum Qualifications:
Required Education: College Graduate of any degree is preferable but not required

Required Experience: Good data entry and typing skills
Fluent in Mandarin
18 years old and above
No prior working experience required.
Computer skills with the ability to use numerous workstation
Willing to work in Bonifacio Global City, Taguig/Ortigas
Willing to work in shifting schedules

Key Competencies: Excellent Communication skills
Verbal and Written/documentation skills
Ability to multi task with ease
Problem Analysis and problem solving
Must have good attention to detail
Resilient and adaptable to constant changes
Flexible with work hours

You can also email us at or personally visit our office at 11/F Wynsum Corporate Plaza, 22 Emerald Ave., Ortigas Center Pasig City.

Tips for Online Transactions

  • Avoid scams by acting locally or paying with PayPal, Bank Deposit, LBC, or Pera Padala without the item.
  • Never pay with anonymous payment services
  • Don't buy or sell outside of your country. Don't accept cheques
  • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"